Apex tracker dont track my matches

It started more than a month ago, before the end of season 8, not a single match was counted (except for a few today, but these are not all the matches that I played), the ability to track matches is very important for me, because I’m currently playing a mini Apex tournament.
What should I do for the matches to be tracked again
P.S. Sorry for my bad english))

Hi @Deeifi,

We would like to help you resolve this issue as soon as possible. Please follow this instruction to collect some technical information for us:

Moreover, please tell us your current platform and nickname in Apex Legends.