The app is showing 0 kills, 0 knockdowns, and 0 assists in all matches. The damage is the only item that’s tracked. It was working when it was initially installed. I’ve already verified the Obituary settings is enabled and I use the Origin launcher.
Could you tell us please which version of the app you are currently using? You can find it in the app settings:
If you are using v1.4.0 or higher and you still have this issue, please send us your Overwolf logs:
- Play a match in Apex Legends and make sure you killed or knocked down someone.
- Leave the match and minimize the game.
- Right-click on the Overwolf icon in the system tray.
- Click on the “Support” button.
- Click on the “Create logs zip” button.
- Upload the file and share it with us.
You can upload your logs on dropmefiles.com and share a link on this forum or send in PM.
If you are using v1.3.5 or below, please reinstall the app from the Overwolf Store manually and try again (the latest public version is 1.4.2).
I’m running 1.4.2 and I’m a Premium user launching via Origin.
OK, we will need your logs then to understand what’s causing this issue. Please let me know if you can send them to me.
I think I’ve found the issue. Could you show your match details and expand your profile please? I need it to confirm my assumption. For example:
Not sure if this was the correct match that went with the logs. I can upload new ones later to confirm. The other matches I went through showed assisted kills when expanding the player name.
I was able to reproduce this issue. It happens if a player is a member of a club. Basically, there are a few bugs in the most recent Apex Legends update related to clubs, and those bugs are affecting our app.
We will release a fix tomorrow, and I will let you know when it’s available for everyone.
Sorry for the inconvenience and thank you for your help in finding the issue.
We released a fix, you will get an update automatically today during the day. Please make sure you are using v1.4.3 and let me know if your issue was solved.
The new update fixed the issue. It’s tracking the stats again.