App stuck tracking old name

Let us know if you are Android / iOS and what game you’re having issues with.

Android app. My premium account is tracking my old battle net name. I cannot update it. When I click to update it I am taken to the website, on the website my username being tracked is correct. When I return to the app it is still on my old username. If I try and delete the username it just come back again a few seconds later. I have uninstalled the app and reinstalled it and same issue. I refreshed the username section multiple times and it’s still linked to old name. It’s the same battlenet account and stats, I just changed my username a few weeks ago. I’m paying for the service it’s really annoying. Need help.

Hi @D0ma, can you confirm that you are tapping either “Switch [game] Profile” or “Unlink [game] Profile” in the settings menu? Either should achieve the same goal. Also please make sure you’ve updated to the latest version of the app.

That didn’t help me. Still stuck.on the old name and the issue persists.

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I changes my valorant name and the tracker is still stuck on my old name

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