App stuck tracking old name

Let us know if you are Android / iOS and what game you’re having issues with.

Android app. My premium account is tracking my old battle net name. I cannot update it. When I click to update it I am taken to the website, on the website my username being tracked is correct. When I return to the app it is still on my old username. If I try and delete the username it just come back again a few seconds later. I have uninstalled the app and reinstalled it and same issue. I refreshed the username section multiple times and it’s still linked to old name. It’s the same battlenet account and stats, I just changed my username a few weeks ago. I’m paying for the service it’s really annoying. Need help.

Hi @D0ma, can you confirm that you are tapping either “Switch [game] Profile” or “Unlink [game] Profile” in the settings menu? Either should achieve the same goal. Also please make sure you’ve updated to the latest version of the app.