BUG battlefield v stats not showing

My soldier stats are not showing, it has been on/off for several weeks now not showing. I already contacted support before about this. The problem is when I search my battlefield v stats it returns as 404 soldier missing. This seems to be the result of changing EA ID’s/xbox gamertags. I would of thought it would of sorted itself out by now but it hasn’t, since it has been several weeks already.

Everything is linked discord, xbox ID.

If you can’t help me please refund me my membership.