Cannot claim profile or see profile stats

Apex Legends
#1

Whenever I try to link my account (online) it keeps bringing me to the account management screen. Although in the app it will let me. Can anyone help me?

#2

Hi @ZydecoWRLD,

Could you tell us your nickname and platform (Origin, Xbox, PlayStation)?

#3

They are both the same ZydecoWRLD and my platform is PlayStation