[Every Game] Account not found for Xbox Profile

General Mobile App
#1

I recently switched my gamertag to ASH MrPineapple and everytime I to look up my stats on any game it says cannot find profile. But it pulls the gamertag up before I finish typing it all out.

#2

Hi @ASH_MrPineapple,

I was able to find your Xbox account in Apex Legends. What other games are you trying to find your stats for?

#3

rainbow 6 siege

#4

Thank you, I will ask the team to look into this issue.

There is another player who has the same nickname which breaks the mobile app. You can use our website to check your stats while we are working on a fix: