Fall Guys party tracking not working

Hi i’m new, i paid for the app for party tracking but it is has never tracked party. I even formatted my HDD and reinstalled win11, epic games then Fall Guys without installing anything else on my computer and still no party tracking.

Since party tracking is the reason i paid for it, and party tracking isn’t working, can i get my refund so i can stop using your products? As you can see i’m very irate at this situation.

All posts i searched for on this forum none of them have any fix or work around mentioned in them.