I purchased premium and its not working

Hello! i purchased the tracker premium yesterday, the transaction went through but when i go to put a custom picture and panel it says i havent purchased premium, please help

Hi,

The current account you’re messaging from does not have premium. Did you purchase on another account? If you’re unsure what the other account might be, I can assist you with that.

when i click on premium on this account it says i own it and my benefits end august 2nd 2022, please help

I’ll send you a private message.