My account details are not updating

https://tracker.gg/apex/profile/origin/TCR_bloody/overview
My account details are not updating
My data has not been updated for more than 3 months, I already wrote to support, did not help
Here are screenshots

Hi @TCR_bloody,

We might not be able to update your stats in some cases. Please read this article:

As a possible solution, could you try to set regular trackers please?