Not ranking up to hero division

I had 2k xp at the end of the weekend, it said i would rank up to hero division in 2 hours last time i checked and today i found out im still in ranger for some reason. I feel scammed…
account link :ˇωˇ%20%20エエエムデス%23悲しい/overview

We’re still ironing out some bugs in the new system. Your XP rank has been fixed and award has been granted. Thanks for trying out the new XP system! Feel free to provide more feedback in the future.

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