Paid for premium. did not get it

Fortnite
1

i need help by someone that works for fortnitetracker. money has been taking out of my account but my premium is not working on the website.

2

Hello,

The account you’re on never purchased premium (TRN Username SpideyID)

I’ll send you a DM for further information, but the account you’re on never purchased it.

Thanks

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