Peak Rating is wrong

Valorant
#1

Hey, my peak rating was Immortal 1 not Asc3.
Can you guys correct this? I can also send u a screenshot to prove.
ÜB Dinosaubier#DEU

Best regards
Dinosaubier

#2

I have the same issue and I also have a photo to prove it. I want my profile to be accurate

#3

that’s because you did not played a game in that game rank.