Premium not working

Overwolf Apps Valorant Tracker App
#1

I paid for premium, restarted both the app, and the game multiple times, and I am still getting ads. I have no idea why, the right account is linked, but it wont work.

#2

Hi @FyreRode,

Could you give us a link to your profile on our website please?

https://tracker.gg/valorant

#3

im having the same exact issue

#4

Hi @SimplyJalen and welcome to the TRN forums!

Can you confirm if this is your account?

https://tracker.gg/valorant/profile/riot/SimplyJalen%23715/overview

If not, can you please provide a link to your profile like the above on the TRN website? You can go here to look it up and then just copy the URL of your profile once redirected.

#5

Same issue on win11
…

#6

Hi @TheSynapses,

Could you provide more information please? Does the app detect your nickname properly? Did you link the same Riot account on this page?

https://thetrackernetwork.com/manage/social

#7

yes to all above, the only thing is I am running dev win 11.
all software is up to date, all info is correct in the app.

#8

Is your nickname TheSynapsesORG#zycom? I tried to emulate your profile and your Premium membership works properly in my tests:

image
image1280×720 152 KB

Can you see your stats in the app?