Remove ban history because account ban wasnt me

i was hacked and recently unbanned but the ban still shows on my profile which wasnt me. would like it removed pls and added back to leaderboards ex.


We do not remove bans unless Ubisoft has confirmed directly that another user’s account was stolen/hijacked and then used for malicious activity OR a ban was applied in error.

If you request that we remove your ban history, please provide evidence of your account login activity and chat records with Ubisoft for that period.

We are not currently removing ANY ban without solid evidence.

i do have proof here

this picture is showing ubisoft saying the ban wasnt me and it was when i got hacked i also have a screenshot of steam saying the ban was incorrectly applied but im not sure how to attach it to this message

ah here is the photo from steam