The tracker says that I was a whole rank below what I actually had achieved. When I click on the ranked playlist → more info, then look at my previous seasons. I was a whole rank above what is displayed on the tracker network. Can I please have this fixed?
Unfortunately there’s nothing we can do. Ubisoft changed the way their API works, we can no longer update past season stats. We can’t manually update profiles either.
To prevent the issue from happening in the future, you have a few options:
- You need to visit your profile(s) on our site after you’ve finished playing for the season.
- Visit your profile(s) on our site just before the next season begins. You can get reminders by joining our Discord, following us on X(Twitter) & turning on notifications.
- TRN Premium will automatically keep your account updated, just link your Ubisoft account to your TRN Premium account.