Stats not working after false ban

Dno what else to say, after getting falsely permabanned and appealing, my account got unbanned.
After unban, stats stopped working (user not found)
Tried to change sharkmob account name to a different (prev: seokhu - new meme: TTV_OFFLINE) name to get it solved, did not help.
New name can be searched in tracker but also shows user not found.

Have you find a solution to your problem ?

I have exactly the same problem, my account is also can be searched on the tracker.

The sharkmob support told me to wait 48 hours, but it’s been more than 5 days.