Switching playlist for live tracker

To anyone that can help,
I’m having issues getting live updates, its on casual currently and it says to change playlist its CTRL+G. However, this does not switch it to ranked and even if I play casual game I am unable to view the live stats of my team and opponents such as mmr etc.
Any help would be hugely appreciated and may provide screenshots if necessary. also got the green server status on the app.


Hi @TheFriendlyTurk,

Could you please send us a screenshot of what you see in the app during a match? Does the app switch the playlist name in the app interface when you use the hotkey?

i cant see my opponents rank in game and the live match doesnt fucking work