"The stat collector returned the following notice: NotFound"

The Battle.net account in question has a # in the name, could that be why I can’t see the stats?

EDIT: Guess I should provide more info. I’m trying to look at Overwatch stats for someone, but the above error is all that ever returns.

same i also getting same error

I get this error if I type a space before the #. That’s probably something that could be detected as well, trimming whitespace after splitting the name from the tag.