The Tracker dont detect my account

Hello, I am trying to use the tracker but the app does not detect my account.
What can I do? I activated all settings and my Tracker Profile is public as well.

Hi @kuuplee11,

Could you check this instruction please and let us know if it helps?

Hi @LostBlood,

I do it here is the download link of the logs zip:
https://dropmefiles.com/DWfy6