Can't find apex account

XeroKizz · September 25, 2021, 9:41am

Hmmm. I found my account by changing the link that you sent to Bones3715 from his name in the link to my name (XeroKizz), like this https://apex.tracker.gg/apex/profile/origin/XeroKizz/overview

However, there’s no other stats shown other than my default legend, no previous matches, no KD, no rank score. I guess I have to play the game than check again to see if it will update.

LostBlood · September 25, 2021, 3:04pm

Hi @XeroKizz,

You are right, you need to play a couple of matches to update your stats in your Apex Legends profile. Please note that it can take some time to update some of your stats (e.g., Rank Score). Unfortunately, we are currently unable to get all your stats at once due to technical limitations of the game.

Please let me know if you need further assistance.

Silent_Stigma · September 30, 2021, 6:45pm

I cant find my account either, I play on PSN and my user name is Silent_Stigma.

LostBlood · September 30, 2021, 6:46pm

Hi @Silent_Stigma,

Your profile should be available on this page:

https://apex.tracker.gg/apex/profile/psn/Silent_Stigma/matches

TheBigLew21 · October 1, 2021, 7:07pm

I also am not able to find my gamertag or stats when I look it up. I play on Xbox and my gamertag is TheBigLew21.

Gnodab27 · October 5, 2021, 7:55am

I am also unable to find my gamertag/stats when i search it up on the website. I play on playstation and my gamertag is gnodab27

LostBlood · October 5, 2021, 8:20am

Hi @Gnodab27,

Your profile should be available now:

https://apex.tracker.gg/apex/profile/psn/gnodab27/overview

Please note it usually takes some time to populate and update your stats on the website.

itsArkix · October 5, 2021, 5:33pm

i can’t find my gamertag or stats when i search for it. I play on pc with origin and my gamertag is itsArkix, I find another one but with the wrong statistics, and then I wanted to ask how to change my profile picture