Csgo api steamid64 not working

{
“errors”: [
{
“code”: “CollectorResultStatus::Private”,
“message”: “The player either hasn’t played CSGO or their profile is private.”,
“data”: {}
}
]
}

account is not private and plays csgo i already try on https://tracker.gg/csgo and gives the error so it’s an api problem with steamid64

and tested out with 5-6 public accounts.