Daily streak shields

I paid for shields and they dont shield, i just lost my 65 days streak?? Android/ Fortnite

I don’t have a record of your account. What’s your TRN username? We will fix this for you but I have a question – did you equip the shield or is it still in your inventory?

Hi, thanks, my TRN username is CODE MORILLUZZ, I have and had one equipped and two in inventory

I recovered by buying 500 credits, when it is solved return them to me or something