Hello. Why did my Fortnite tracker profile picture change itself? I’ve had the same photo for a long time and now I go in and suddenly it’s different
Did you change your profile pic in game or on the platform you are playing on? If not, this could be a random bug happening.
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I haven’t changed my profile anywhere, neither in any game nor directly here. Is there a risk that someone hacked my account? Is there any way to check login history or something like that?
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Have you seen any suspicious behaviour on the app or the game? Has there been a breach in any other third-party accounts?
If you think you are hacked. I recommend changing your passwords and check if you enabled 2FA on your accounts.
For th TRN app. You can check your app logs for any unauthorised authentication. But the logs are probably device bind.
I will tag staff for you so they can have a look at this problem.
Staff mention;
@LostBlood
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I didn’t see any suspicious activity in Fortnite itself, I have 2FA enabled so there’s no way someone could hack into my Fortnite account. There is only a possibility that something happened to the Tracker account, so it would be good to see some activity on it, unless it’s just a simple error, but I’ve been using this website for 6 years and I don’t remember anything like this ever happening.
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Hi @STAKSO,
Did you upload your profile picture while being a Premium member? If so, you need to make sure that your Premium membership is still active, your custom avatar and background should appear in your profile again.
Why it happened?
We noticed that some people abused a bug in our system by subscribing for a month and uploading their own avatar/background that were not removed automatically once their subscription expired. We have fixed the issue today but the fix affects both those who abused the system and those whose subscription expired recently.
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I don’t mean my own profile picture, but the default fortnite picture. A few months ago I set the “Astra” skin for my profile picture, and today I went in and there was some skin from the battle pass on my profile picture. But back to the topic of Premium subscription, a few months ago I had a Premium subscription and I had my own profile picture then, but I canceled that also a few months ago. Maybe your change today refreshed the profile picture for everyone who subscribed in the past
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You can change your Fortnite skin image for free using “Edit Header” in your profile:
Please let me know if this option works for you.
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Yes, I did it and it works, but I’m afraid someone may have hacked my account because the photo changed itself. It’s possible that today’s change of profile photos of past Premium users influenced this, but it’s not certain.
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I don’t think you are hacked. Its probably by the patch.
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Okay, thank you for your help
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Hello again, I just went to my Fortnite Tracker and my profile picture changed to a different character again
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Hi, @STAKSO
Do you recall sharing your password with anyone?
This also could be an unknown bug, please do not worry.
I have never shared my password with anyone, after it happened about a week ago I even changed it. I also checked a few of my friends and they all have the same profile picture all the time.
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@Lewie @LostBlood or any TRN staff, could you explain this? We are stumped.
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Was your avatar changed to this one?
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No, the first time, a week ago, the photo changed to some skin whose name I don’t know, and today to the “Sparkplug” skin.
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And my profile picture has changed again… I have no idea why.
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This is very weird.
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@LostBlood My profile picture changed itself again, this time to this
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