I cant check my tracker stats in the app

i cant check my tracker stats in the app. im writing my nickname and there is error. my profile is public. also i cant view my stats on the website. (screenshots below)

Hello,

  1. Please make sure you’re not using a VPN

  2. Please make sure you’re not using an adblocker.

  3. Reset your router

This is most likely an IP ban/restriction which can occur for various reasons so if you’re still having issues after this you may need to DM me your IP Address for review.

You can find your IP here: What Is My IP Address - See Your Public Address - IPv4 & IPv6

i still have issues. i dont use vpn/proxy. also i reset my router. here is my ip:

I’ve asked for the IP to be reviewed; i’ve also removed the IP from your message.

Thanks

so? when i can use valo tracker

Hello,

Please try again now and ensure you’re not skipping/dismissing any Cloudflare checks. (Make sure any extensions you have don’t prevent this kind of check, such as adlockers, also ensure you’re not using the “brave” browser)

Finally, if you’re still struggling

  • Clear your browser history/cache

- Reset your router.

Thank you