It is not letting me link my PlayStation account

General
#1

I am trying to link my PlayStation Account to my tracker network account so I can see my stats. When I try to do so it says error adding platform. It tells me to add two other platforms but I already added my Discord and my twitch… I don’t know what to do. Can you please help?

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#2

I have that problem too!

#3

Hello both @TdotSmokes and @VolkanRomanosky,

Does this issue only exist on the browser on your phone, or can you add the account via a browser on your PC?

1 Like
#4

On both the Cel Phone and the PC, I don’t know what else to do.

#5

Can you try giving this a shot?

  • Navigate to https://tracker.gg/ and make sure you’re logged out (if you are, your profile won’t be showing in the top right-hand corner and instead it will say “Sign in”)
  • Navigate to https://www.playstation.com/en-us/ and make sure you’re logged out (similarly, “Sign in” will be shown in the top right-hand corner of the screen instead of your account if you’re logged out)
  • Clear your browser cookies and cache
  • Go back to https://www.playstation.com/en-us/ and sign in
  • Go back to https://tracker.gg/ and sign in
  • Go to the Linked Accounts page
  • Try to add your Playstation account now that you’ve reset the session