Level blocked to gold 2 and online stats blocked to season 7

on the software installed on pc i see my rank is “gold 2” but actually i’m plat 3 (and i played with tracker opened lot of times)
on the site i see i’m plat 3, but the stats are blocked to season 7, i don’t see kills of season 8.
How can i update it?

Hey, can you please send a link to your profile on our site? Thanks.