My apex tracker is connected to my old account and has the wrong country on it

As the title says, my apex tracker is connected to my old account (which I cant even login to anymore for some reason so I made a new account), and it also shows the wrong country. I can prove that I’m the person by doing that claim profile thing that apex status does with the switching characters thing as well. Can I somehow get help with this? its kind of frustrating because im not showing up on the U.S. leaderboards