My R6 Tracker fails to track my operator playtime/usage etc

This is my current operator page, I haven’t played brave since the start of the season and have alot more hours than this says.

Hi, please note that Ubisoft broke their operator stats API, so we can’t pull lifetime stats with each operator anymore. Our desktop app can track your stats with each operator, but it needs to be running in the background in order to do so.

Hope this makes sense.