why?Thank you very much if you can get back to me!
@LoveXiyang This was caused by a number of things.
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Apex Legends had major issues towards the back end of Split 1 for Season 20, which corrupted both Apex’s databases. This was well documented on social media, and as we pulled data from Apex, we also had issues with that.
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It’s possible you did not view your profile around the time split 1 was coming to a close so we don’t have that information.
Apex Legends doesn’t show us previous split data, we have to save it manually; so with the above issues combined this is very likely the cause and we cannot go back and change that.
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ok! thanks!