Premium not showing up after payment

I tried to acquire the three dollar per month subscription twice, but both times I have been Charged and never actually received premium. Anyone know what to do about this? It says email support only available to premium, but despite paying for it, I never got premium features.

@chancla365 We can look into it straight away for you.

Firstly, I can see your TrackerNetwork account ‘Chancla365’ is indeed premium; can you specify which pages/services you’re struggling with?

Any particular games you play?

You’re welcome to reply/DM here, or you can email me [email protected]

I’ll be on the lookout for your comments