Says Acc Banned in Tracker

My r6 acc got banned but it was false, it got unbanned the next day but the tracker shows that it is still banned. Please remove my ban as it was false. I can show a ss or anything.

We do not remove bans unless Ubisoft has confirmed directly that another user’s account was stolen/hijacked and then used for malicious activity OR a ban was applied in error.

In some minor cases, the first ban is temporary & after a certain amount of time, you can play again. (Basically a warning) - While the game will allow players to keep using their account, we would still leave the ban notice within the account history as it is accurate 99.9% of the time.

If you request that we remove your ban history, please provide evidence to support that your ban was either incorrect or caused by another user.

Thank you