The app R6 tracker is not counting all matches - when open

[Jaguar-Shaguar]

The app is counting some matches and some not. The app is always opened - but some matches it counts and some not. Some kills it records and some not.

[Post]

Hey @Jaguar-Shaguar,

Just a reminder that the app will not store arcade/event playlists. If you’re seeing issues in other PvP modes, can you try these steps first?

[Guide] Fix for common Overwolf issues

Please read the information below carefully. Following the steps correctly often solves common issues with any Overwolf app. First of all, if you weren’t aware, apps only works if you are playing the game on PC, the app has to be on the same PC which you’re playing the game on, it does not work for consoles or GeForce NOW (or other streaming platforms) players. If you’re on playing on PC: Close your game Close Overwolf from your system tray (next to your clock on the taskbar): [image] …

If you continue to see issues after completing these steps, I’ll need your app logs to understand the cause of the issue. Some in-game scoreboard screenshots may help us to understand which matches are missing kills, or were you talking about the Highlights feature when talking about missing kills?

[Guide] How to send your Overwolf logs

If the app does not work properly (for example, it does not detect your profile automatically or it does not show players in your lobby), please consider sending your Overwolf logs to us. We will check them to understand the problem and suggest you possible solutions to resolve the issue as soon as possible. There are two possible ways to create your logs ZIP file. We highly recommend you to follow Option #1. If the first option does not work for you, please follow Option #2 instead. Both optio…