[Guide] How to send your Overwolf logs

If the app does not work properly (for example, it does not detect your profile automatically or it does not show players in your lobby), please consider sending your Overwolf logs to us. We will check them to understand the problem and suggest you possible solutions to resolve the issue as soon as possible.

There are two possible ways to create your logs ZIP file. We highly recommend you to follow Option #1. If the first option does not work for you, please follow Option #2 instead. Both options will help you collect enough technical information to help us understand the issue.

Option #1

  1. Launch the app in Overwolf.
  2. Launch the game.
  3. Play a match in one of the supported game modes.
  4. Minimize the game after the match.
  5. Open the “App Info” section and click on the “ZIP” button to create your logs in a ZIP file.
  6. Upload the file and share it with us.

You can upload your logs on mediafire.com and share a link on this forum.

Option #2

  1. Launch the app in Overwolf.
  2. Launch the game.
  3. Play a match in one of the supported game modes.
  4. Minimize the game after the match.
  5. Right-click on the Overwolf icon in the system tray.
  6. Click on the “Support” button.
  7. Click on the “Create logs zip” button.
  8. Upload the file and share it with us.

You can upload your logs on mediafire.com and share a link on this forum.

Live Match not working in Warzone
Apex tracker dont track my matches
R6 Tracker works only in menus
Live Match And Overlay Not Working In Warzone
Live Match not working in Warzone / Widget not displaying in game
Downloaded app not able to sync to my games
The tracker doesn't work properly
Paid for premium not working
Epic stats not working
Problem with app
The application does not take into account matches
No Stats are showing up and doesn't load
Can't see any ranks or mmr on the display, everything says N/A
Doesnt work R6tracker/R6 tracker
Warzone Tracker app displays names but does not display KD ratios
No stats show in my app
Live Match Not Working Followed All Steps
Warzone live tracker not working after all fixes tried!
No after match stats or hotkeys working
Tracker not syncing
Cant see active games
Valorant tracker not showing any info
Doesnt show my profile
Tracker app doenst detect my game
Paid for Premium >
R6 PC Overlay Stuck on "Loading Match"
I can't see my events history and live match
Apex Tracker Showing wrong account
I'm showing up as my buddy in the squad
A problem about the app unknown player
Tracking my friend profile
Signed into Tracker.gg not working
My account isnt showing up
It says new agent
Login in die App/ Valorant Tracker
Tracking as my friend
Levels stuck on zero in Fall Guys Stats
Tracker not syncing
Valorant tracker not loading
How to put your account on tracker valorant app
Valorant and r6 trackers not detecting my account
Help with the login
Apex tracker app tracking wrong person
Live Match not working anymore
Apex Legends Battle Royale
Valorant Tracker App not working
Fortnite Tracker APP not tracking when you hit play agian
Apex Tracker Not Working For Me
Valorant Tracker
Impossible to click on app while in-game
Val Tracker not displaying user
Apex tracker didnt work
The problem with the RL tracker (Epic games)
I'm unable to press any button in game
The app isn't functioning.... am I missing something?
Stops tracking after one game
The overlay wont show up in game
Tracking my friend instead of me
Visual Issue when running Tracker App with DirectX12
Valorant not working
How do I interact with the overlay?
Fortnite tracker app not updating
Cannot reconnect account
Cannot reconnect account
Tracker isn't loading any information
Overlay is not working
Overlay not showing
I cant see enemy ranks in the overlay
Live match not tracked
App not accurate?
R6 tracker app doesn't work
Highlights feature
Valorant track app
Stats track for one game and then stop working
Highlights Is Lacking In Some Areas
Not working highlights
Players with empty names will not show up on ingame tracker
Service Status unavailable
R6 Overwolf App Temporarily Disabled
R6 operators tab
Bugged for unranked
Fortnite Highlighter Missing End of Clip
Damage stopped tracking
Tracker dont record highlights from last round of matches
Valorant Stats Not Showing On App
Live metch don't work
R6Tracker not Linking to Rainbow Account
I have a problem with R6Tracker!
Scoreboard Not Working
[Troubleshooting] Live Match - R6 Tracker Desktop App
R6 Security Improvements Casuing Issues With Overwolf Events
Fortnite Tracker Not fully clipping
Very little in the app updates
Wrong precision *Maps* tab
9 Mar 23 live not working
Not working live match stats
Unable to access TRN
R6 Tracker says i lost a ranked game that i won
Why wont my teammates stats load
My teammates stats won't show up before a game launch
Valorant Tracker ingame overlay not working
Overwolf not working in game
Live tracker not updating every game
Can't see all player stats
Showing players not in game
My Overlay isn’t working
Agent Select Screen is stuck
R6 Tracker not saving match history
Live match not working?
Live match not working after the update but everyone says it is
Live match not working (No player info)
Private but not?
Tracker is working but I can't see the live match ranks
The app R6 tracker is not counting all matches - when open
Match History Not Updating for over a week
Rounds and tracking- Rounds don't stack, and tracking inaccurate
Glitched data on app
R6 tracker doesn't counts my deaths/rounds
Something goes wrong with my Valorant Tracker
Valorant tracker shows 0% HS on me
My live match tracker hasnt been working for awhile now
Live match broken in game
Share your feedback and bugs in this forum
O vinculados de perfil do r6 Tracker não está encontrando meu perfil depois que mudei o Nick
Live match tracking doesnt work
Valorant tracker isn't working
R6 Tracker Wont Load Any Stats
R6 tracker not showing live match
I cant access the r6 tracker on the web or on overwolf even though i can access every other tracker
Live Match Does Not Work
How to login my account
Live tracker only shows tournament stats
Tracker overlay is displaying someone other than me
Valorant tracker overlay not working ingame
Live Match Other Players Not Showing
Epic stats not working
App Not working at All..please Help
Live Matches Not Working
View roster / Live match not working
Overlay & Live match still not working after UPDATE
Cant log in to the tracker
Cant login on valorant tracker app
Cannot sign in on desktop app