[Guide] How to send your Overwolf logs

If the app does not work properly (for example, it does not detect your profile automatically or it does not show players in your lobby), please consider sending us your Overwolf logs. We will check them to understand the problem and suggest you possible solutions to resolve the issue as soon as possible.

There are currently two ways to create your logs ZIP file. Please follow Option #1 if your app supports it. Otherwise, please follow Option #2. Both options will help you collect enough technical information to help us understand the issue.


Option #1 (supported apps: Apex Legends Tracker, Destiny Tracker, Fortnite Tracker, Rocket League Tracker, Valorant Tracker, Warzone Tracker)

  1. Launch the app in Overwolf.
  2. Launch the game.
  3. Play a match in one of the supported game modes.
  4. Minimize the game after the match.
  5. Open the “App Info” section and click on the “ZIP” button to create your logs in a ZIP file.
  6. Upload the file and share it with us.
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You can upload your logs on dropmefiles.com and share a link on this forum.


Option #2 (all apps)

  1. Launch the app in Overwolf.
  2. Launch the game.
  3. Play a match in one of the supported game modes.
  4. Minimize the game after the match.
  5. Right-click on the Overwolf icon in the system tray.
  6. Click on the “Support” button.
    image
  7. Click on the “Create logs zip” button.
  8. Upload the file and share it with us.
    image

You can upload your logs on dropmefiles.com and share a link on this forum.

Live Match not working in Warzone
Live Match And Overlay Not Working In Warzone
Live Match not working in Warzone / Widget not displaying in game
Apex tracker dont track my matches
Paid for premium not working
Epic stats not working
R6 Tracker works only in menus
Cant login on valorant tracker app
The tracker doesn't work properly
Cannot sign in on desktop app
Problem with app
The application does not take into account matches
No Stats are showing up and doesn't load
Can't see any ranks or mmr on the display, everything says N/A
Doesnt work R6tracker/R6 tracker
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No stats show in my app
Live Match Not Working Followed All Steps
Warzone live tracker not working after all fixes tried!
No after match stats or hotkeys working
Tracker not syncing
Cant see active games
Valorant tracker not showing any info
Doesnt show my profile
Downloaded app not able to sync to my games
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Paid for Premium >
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A problem about the app unknown player
Tracking my friend profile
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My account isnt showing up
It says new agent
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Apex Tracker Not Working For Me
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Val Tracker not displaying user
Apex tracker didnt work
The problem with the RL tracker (Epic games)
I'm unable to press any button in game
The app isn't functioning.... am I missing something?
Stops tracking after one game
The overlay wont show up in game
Tracking my friend instead of me
Visual Issue when running Tracker App with DirectX12
Valorant not working
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Fortnite tracker app not updating
Cannot reconnect account
Cannot reconnect account
Tracker isn't loading any information
Overlay is not working
Overlay not showing
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Tracker overlay is displaying someone other than me
Valorant tracker overlay not working ingame
Live Match Other Players Not Showing
Epic stats not working
App Not working at All..please Help
Live Matches Not Working
View roster / Live match not working
Overlay & Live match still not working after UPDATE
Cant log in to the tracker