Traker's premium problem

I bought the premium members but the app still has ads what can I do

@XXDACI_u Can you please let me know your TRN ID so I can verify that you have an Origin account linked please?

Thank you

This is the one: XXDACI^u^

IDK why I can not link my EA account. My id is XXDACI

Okay so your account does appear (example: XXDACI’s Apex Legends Overview Stats - Apex Legends Tracker)

When you try to enter that ID on the account linking page what error if any do you see?

Tracker Network - Manage Linked Accounts (

Something went wrong while trying to lookup your name, please try again later

This is what it said