Can not find my Origin name

Apex Legends
#1

Hello,

I want to claim my Apex profile, but when I try to link Origin to my TRN account it says “The EA name you provided could not be found, please check your spelling.” I am sure the spelling is right.

#2

Hi,

We’ve seen an increase of this exact issue starting a couple of days ago; it’s on the radar and hopefully, we’ll have an update soon.

Just to assist with this can you please confirm your current Origin ID?

Thank you

#3

Hello,

thanks for responding. My current Origin ID is: T4urus

#4

T4urus’s Apex Legends Overview Stats - Apex Legends Tracker

To ensure your stats are accurate read this for information on how trackers work! :slight_smile: - ALL ‘MY STATS ARE INACCURATE’ Questions here - Apex Legends - Tracker Network

#5

Hi there! I’m having this issue too. Was there anything I can do to fix this or do staff have to do something? My EA ID is Slugnth if that helps.

#6

The trackers are working fine I think, the problem is I cannot link to my Origin account, as it says it doesn’t exist. Therefore I cannot be on regional leaderboards and that is the issue I was hoping to be fixed. Either way thank you for helping.

#7

@Slugnth Did you recently change your ID?

I can find your account on the EA portal but something isn’t quite working on the Apex side.

Thank you

#8

@Danny753 Can you let me know your Origin ID; i know EA are having some issues with usernames lately but i’ll try help

Thank you