Everything but live match tracker works

[pgre2002]

Hello I have tried all the recommended troubleshooting methods but still can not seem to get my live tracker working. I have been trying all day please help!

[Post]

Hi,

Please can you provide your app logs, we’ll be able to determine the cause and fix the issue.

Thanks.

[Guide] How to send your Overwolf logs

If the app does not work properly (for example, it does not detect your profile automatically or it does not show players in your lobby), please consider sending your Overwolf logs to us. We will check them to understand the problem and suggest you possible solutions to resolve the issue as soon as possible. There are two possible ways to create your logs ZIP file. We highly recommend you to follow Option #1. If the first option does not work for you, please follow Option #2 instead. Both optio…

[pgre2002]

AppLogs_2023-09-28_10-34-05.zip (519.3 KB)

[Post]

Thanks for your logs, in order to solve the issue I’ll require another file from you.

Please can you send me you RainbowSix.exe file in this exact location?
If you press Windows Key + R and enter:
%localappdata%\Ubisoft\r6siege\Y8S3.2.0_C7809642_D1826489_S53994_61856269\591831789, you’ll see the right file.

If you need to send through mediafire.com, that’s fine.

[pgre2002]

RainbowSix

[Post]

Thank you, I’ve forwarded to Overwolf. I’ll do my best to keep you updated, could be 1-2 days, depends on complexity.

[pgre2002]

thanks a lot!

[Post]

This issue should be resolved.

For future readers, the solution has been posted in our discord.

Once you’ve joined, solution is here: https://discord.com/channels/182627744771866624/1156393072775659540/1157069561707900959