Live match issue

[Kiriry]

Hi, I’m not seeing the live match in Valorant Tracker. Followed the instructions from https://trackernetwork.freshdesk.com/support/solutions/articles/19000152766, but it still doesn’t work. Saved the logs from Tracker https://www.mediafire.com/file/kldzcfzzkiekwbq/AppLogs_2023-11-15_01-54-08.zip/file. What should I do if all other items are completed?

[Post]

Hi @Kiriry,

Thank you for your logs. Apparently your “Overlay” settings is disabled, this prevents us from getting live match data.

Can you close VALORANT, enable the “Overlay” setting from the app’s settings, then relaunch VALORANT?

This should resolve the issue, please attach new app logs if it doesn’t.

Thanks!

[liejesters]

hey i also seem to have the same issue and ihave enable overlay but it still isnt working

[Post]

Hi, can you follow these steps please? If they don’t help, please send me your app logs.

[Guide] Fix Common Overwolf Issues or Update Overwolf Client & Plugins

Please read the information below carefully. Following the steps correctly often solves common issues with any Overwolf app. First of all, if you weren’t aware, apps only works if you are playing the game on PC, the app has to be on the same PC which you’re playing the game on, it does not work for consoles or GeForce NOW (or other streaming platforms) players. If you’re on playing on PC: Close your game Close Overwolf from your system tray (next to your clock on the taskbar): [image] …

[Guide] How to send your Overwolf logs

If the app does not work properly (for example, it does not detect your profile automatically or it does not show players in your lobby), please consider sending your Overwolf logs to us. We will check them to understand the problem and suggest you possible solutions to resolve the issue as soon as possible. There are two possible ways to create your logs ZIP file. We highly recommend you to follow Option #1. If the first option does not work for you, please follow Option #2 instead. Both optio…

[liejesters]

i have tried to follow every step, but i might be missing some, and yes i did have issues of it automatically detecting my account so i just did it manually. how do isend longs?

[liejesters]

andi have the tracker runnign each game

[Post]

I sent two guides above, one shows how to send app logs

Please explain exactly what issue you’re seeing too. Thanks

[liejesters]

i cannot open the zip as it says acces denied. the issue is that i have logged in the tracker with my id but it doesnt show live matches, it can show completed matches but never live ones.
it always says waiting for the next match

[liejesters]

[Post]

I can’t help without logs I’m afraid. I’ve never ever heard someone say they can’t open the log zip file. Can you send the zip file across anyway?

[liejesters]

i dont even kno how to acces it i tried with the zip thingie it said acces denied

[liejesters]