Live match not working (No player info)

Yes I know this is the 20th thread about this issue but it is still a problem. When I get into a match the live feature doesnt work. It still tracks my kills/deaths, and ops used. It just doesnt pick up any information about the enemies nor scoreboard

Hey @sycophant1c,

Would you mind sending me your app logs? This way I can find the cause of the issue.

A guide on sending your logs if below if you need it.