"We could not find your profile"

[lebrawkward]

Outright telling me it cannot find my account.
But it works fine on the website. Literally downloaded the desktop app today, and it does not work.

[Post]

Hi, are you playing Fortnite on your PC? If so, what’s your Epic Games username please?

[lebrawkward]

LeBrawkward

[Post]

I was able to find your account just fine.

If you’re still facing issues, please send us your app logs, it’s possible requests from your IP address are getting blocked.

[Guide] How to send your Overwolf logs

If the app does not work properly (for example, it does not detect your profile automatically or it does not show players in your lobby), please consider sending your Overwolf logs to us. We will check them to understand the problem and suggest you possible solutions to resolve the issue as soon as possible. There are two possible ways to create your logs ZIP file. We highly recommend you to follow Option #1. If the first option does not work for you, please follow Option #2 instead. Both optio…

[lebrawkward]

AppLogs_2024-01-26_07-55-33

[temandroid]

Hello, I have the same problem. My archive is too large to upload.
As I can see, this is an error in the API request: the response contains HTML data, not JSON.
When I try to create an overlay I get the same error. In debug I see the GET API for
https://api.tracker.gg/api/v2/fortnite/standard/profile/epic/temandr0id/sessions? and the response {"errors":[{"code":null,"message":" Method or the operation was not implemented.","data":{}}]}. If I make a request without “sessions”, I get the correct response.

[temandroid]

AppLogs_2024-02-11_14-15-52.zip (3.7 MB)
I reduce archive size by deleting old logs)

[temandroid]

Hi, do u have any updates on this issue?

[temandroid]

No changes after update…

[temandroid]

Thanks, now it’s working for me)