R6 Tracker Wont Load Any Stats

Rainbow Six Siege
#1

The app can’t find my account so it displays no stats and in game in Live Match it just says loading stats forever. I’ve reinstalled like 3 times and I closed siege and restarted overwolf I just can’t get it to work.

#2

Hi,

Could you provide your app logs? Can you also confirm your Ubisoft Connect username and that you play Siege on a PC?

I’ve attached a guide on grabbing your app logs:

#3

My ubisoft username is Frothop and yes i play on pc. AppLogs_2023-09-17_12-43-15

#4

Thanks for your logs. You have a unique issue that will require special attention. I’ll update you once the issue is fixed. There’s a chance your issue could be resolved by restarting your internet.

#5

I’m going to require additional info. Sent you a DM.

#6

у меня таже проблема…что делать?

#7

I have the same problem…what should I do?

#8

Hi, please can you provide your app logs? Instructions are provided above.

#9

Uploading: AppLogs_2023-09-19_15-56-29.zip…

#10

Username V1naV1.G2 same issue
AppLogs_2023-09-20_22-13-22.zip (3.0 MB)

#11

It says im not a user after i changed my username and cant find my stats

#12

(OverwolfLogs_2023-10-13_18-33-14)

#13